AmeliaHolmes
May 07, 2023
"Spend Money for nothing 🤢"
Spend Money for nothing 🤢
Every cheap whey have more than this Stuff !!!!!!!!
Angel.Castillo
May 07, 2023
"Spend Money for nothing 🤢"
Spend Money for nothing 🤢
Every cheap whey have more than this Stuff !!!!!!!!
EdgarFletcher
April 29, 2023
"I ordered first package to try it out"
I ordered first package to try it out, NEVER signed up for subscription, especially on something I had never tried before. A month goes by and I get another package in the mail, and yes, they had the nerve to charge my credit card. Product itself is not bad, but the audacity killed it. I will NOT order for this Company again... For the record RYZE is the same thing!
bluecat477
April 29, 2023
"I ordered first package to try it out"
I ordered first package to try it out, NEVER signed up for subscription, especially on something I had never tried before. A month goes by and I get another package in the mail, and yes, they had the nerve to charge my credit card. Product itself is not bad, but the audacity killed it. I will NOT order for this Company again... For the record RYZE is the same thing!
Timmothy.Flores
April 15, 2023
"Customer Service seriously lacks warmth or humanity"
My first experience with Kachava was initially spot on perfect. I literally received my first order the next day and was pleased at the quality of it, although beit rather pricey. Upon responding to a BOGO sale to receive either a free bag of chai or matcha, being I am a matcha afficianado, I took the latter. It took almost a week to even ship, then when the product was received, the bag of chocolate was not sealed properly and the matcha was utterly vile (baby vomit). I contacted the company regarding their "love it or replace it" guarantee and they cheerfully replaced my unsealed bag of chocolate, however refused to replace the unloved bag of matcha with anything other than chai which I cannot have. They were quite rude about it and even when I expressed my dissatisfaction, they were quite unconcerned about losing my business to other competitors. Sad, because I did quite enjoy the chocolate flavor, but with the apathetic attitude of the customer service the bad taste in my mouth went far beyond just the bad blend of their product....
tinybear508
April 15, 2023
"Customer Service seriously lacks warmth or humanity"
My first experience with Kachava was initially spot on perfect. I literally received my first order the next day and was pleased at the quality of it, although beit rather pricey. Upon responding to a BOGO sale to receive either a free bag of chai or matcha, being I am a matcha afficianado, I took the latter. It took almost a week to even ship, then when the product was received, the bag of chocolate was not sealed properly and the matcha was utterly vile (baby vomit). I contacted the company regarding their "love it or replace it" guarantee and they cheerfully replaced my unsealed bag of chocolate, however refused to replace the unloved bag of matcha with anything other than chai which I cannot have. They were quite rude about it and even when I expressed my dissatisfaction, they were quite unconcerned about losing my business to other competitors. Sad, because I did quite enjoy the chocolate flavor, but with the apathetic attitude of the customer service the bad taste in my mouth went far beyond just the bad blend of their product....
purpleduck743
March 11, 2023
"GREAT PRODUCT!"
GREAT PRODUCT!
I bought this product to help with motility and to substitute my breakfast due to the fact i have never really eaten one consistantly. Its fast, easy and tastes great, so long as its well blended (I use a frother with great results). Not to mention it is a healthy superfood that picks up where my diet may lack. Took a couple weeks of use but I am now getting the full impact and it keeps me from being hungry well past lunchtime if need be. I work in concrete so I don't really have a set schedule for eating because i can't leave until the job is done. For me, this product just makes sense and checks all the boxes i was looking for. I have never had the need for customer service due to the fact that my products always ship and arrive in a timely manner but i find comfort in the fact that if i need to cancel, change, delay or skip a delivery its only a few simple clicks away via my kachava profile on their website. Thank you kachava, for creating a great product that delivers on its promises.
angryladybug389
March 11, 2023
"GREAT PRODUCT!"
GREAT PRODUCT!
I bought this product to help with motility and to substitute my breakfast due to the fact i have never really eaten one consistantly. Its fast, easy and tastes great, so long as its well blended (I use a frother with great results). Not to mention it is a healthy superfood that picks up where my diet may lack. Took a couple weeks of use but I am now getting the full impact and it keeps me from being hungry well past lunchtime if need be. I work in concrete so I don't really have a set schedule for eating because i can't leave until the job is done. For me, this product just makes sense and checks all the boxes i was looking for. I have never had the need for customer service due to the fact that my products always ship and arrive in a timely manner but i find comfort in the fact that if i need to cancel, change, delay or skip a delivery its only a few simple clicks away via my kachava profile on their website. Thank you kachava, for creating a great product that delivers on its promises.
happywolf879
March 10, 2023
"Absolutely HORRENDOUS customer service"
Absolutely HORRENDOUS customer service. I canceled my plan in December and they have sent me two shipments since then. The customer service representatives barely speak any English and tried to claim I didn’t cancel my subscription. They said on a call on Monday I would get a return label to ship back the product I didnt order. Then I got an email saying I need to pay for shipping it back. What a joke!!!! Spent several hours just trying to cancel. Do not recommend this company!! They couldn’t even transfer me to a supervisor. Unacceptable for such an expensive product. Do not order from them or it will cost you hundreds of dollars due to their shady business practices.
whitebird921
March 10, 2023
"Absolutely HORRENDOUS customer service"
Absolutely HORRENDOUS customer service. I canceled my plan in December and they have sent me two shipments since then. The customer service representatives barely speak any English and tried to claim I didn’t cancel my subscription. They said on a call on Monday I would get a return label to ship back the product I didnt order. Then I got an email saying I need to pay for shipping it back. What a joke!!!! Spent several hours just trying to cancel. Do not recommend this company!! They couldn’t even transfer me to a supervisor. Unacceptable for such an expensive product. Do not order from them or it will cost you hundreds of dollars due to their shady business practices.
angrygoose220
February 22, 2023
"So many bad customer service reviews"
So many bad customer service reviews. I ordered 2 bags it's my first order received my order in about 5 days. Love the product it's a bit pricy but what isn't these days. I read one guys review he said it is gritty and leaves a gritty flavor in the mouth. I say he needs a better blender I use a ninja blender nothing comes out gritty, smooth creamy shakes everytime. If price is your problem you should either buy a cheaper product or get a second job. You shouldn't put a price on your health. Go out and eat breakfast see what it costs now a days 12 to 15 dollars a person. Kachava is 1/3 that. Anyway what do I know i occasionally smoke 30 dollar cigars so price is never an issue with me. Life's to short to stress over prices be happy don't worry. Also if your worried about being charged monthly for an unwanted subscription open a debit card account with a minimum of 200 dollars at a time in it for online purchases that way you can't be scammed for much. Good luck!
AlanPerez
February 22, 2023
"So many bad customer service reviews"
So many bad customer service reviews. I ordered 2 bags it's my first order received my order in about 5 days. Love the product it's a bit pricy but what isn't these days. I read one guys review he said it is gritty and leaves a gritty flavor in the mouth. I say he needs a better blender I use a ninja blender nothing comes out gritty, smooth creamy shakes everytime. If price is your problem you should either buy a cheaper product or get a second job. You shouldn't put a price on your health. Go out and eat breakfast see what it costs now a days 12 to 15 dollars a person. Kachava is 1/3 that. Anyway what do I know i occasionally smoke 30 dollar cigars so price is never an issue with me. Life's to short to stress over prices be happy don't worry. Also if your worried about being charged monthly for an unwanted subscription open a debit card account with a minimum of 200 dollars at a time in it for online purchases that way you can't be scammed for much. Good luck!
HannahGonzalez
January 11, 2023
"Awful company"
Awful. Robbery. Paid $25 for return shipping and they still won’t give me my money back.
ElsieMason
December 18, 2022
"Charged, never shipped"
They charged me for my subscription, but never shipped the order. Over two weeks later, I followed up I got some vague “needs further approval” B.S. It would be one thing if they hadn’t charged me, but they took my money and are failing to provide a product.
melany.c.anderson
December 18, 2022
"Charged, never shipped"
They charged me for my subscription, but never shipped the order. Over two weeks later, I followed up I got some vague “needs further approval” B.S. It would be one thing if they hadn’t charged me, but they took my money and are failing to provide a product.